Shipping policy

• Delivery will be made as soon as products arrive in stock.
• Delivery may be delayed due to production circumstances. In such cases, we will contact you, so please understand.
• Expected arrival dates are estimates, so they may vary slightly depending on the product. Please understand.
• We cannot accept reservation cancellations, returns, or exchanges due to customer circumstances. Please understand this in advance.
• If there are any defects with the product, please contact us at the listed contact information within 7 days of arrival. Please note that we cannot accept products without tags or those worn outdoors.

• After order confirmation, we will process shipping within 1-3 business days.
• Arrival dates vary depending on your residential area, so please understand.
• After shipping is complete, we will notify you of the tracking number. If the item doesn't arrive, please check using that number.
• During busy periods, there may be slight delays in shipping, so please understand in advance.

• Within Japan

Even within delivery areas, delays may occur. We apologize for any inconvenience to customers and ask for your understanding in advance.

• Free shipping

※Depending on order contents, shipping may be processed from multiple locations. Please check the total amount on the payment page.

• For wrong products, damaged items, shipping damage, or items judged to be our store's fault, we will process returns and exchanges with shipping costs borne by the store.
• Please contact us within 2 days of product arrival (including the product receipt date) and return within 5 days (including the product receipt date).
• If the deadline is exceeded, we cannot accept returns or exchanges.
• If the same product is in stock, we will exchange it; if not in stock, we will provide a refund.

This refers to cases other than store responsibility above. (Size differences and image differences are included here.)

In this case, you will bear the shipping costs at the time of dispatch (list price), return shipping costs (shipped with sender paying), cash on delivery fees (for cash on delivery), payment processing fees (for credit card payments), and bank transfer fees for refunds.

Please contact us within 2 days of product arrival (including the product receipt date) and return within 3 days (including the product receipt date).

If the deadline is exceeded, we cannot accept returns or exchanges.

• Returns, exchanges, and cancellations are not possible for products where more than 10 days have passed from the order date to product receipt.
• Returns, exchanges, and cancellations are not possible for products that have already been requested for exchange once.
• Returns and exchanges are not possible for SALE products and coupon-discounted products.
• Returns and exchanges are not possible for earrings due to hygiene concerns.
• Product packaging and boxes may show damage from the time of delivery, so we cannot accommodate returns or exchanges for damage.
• Returns and exchanges are not possible after use (including cases where price tags have been cut).
• Our store does not accept returns due to long-term absence or refusal to receive.

For long-term absence or intentional refusal to receive products after shipping, we will charge round-trip shipping costs and cash on delivery fees, and the bank transfer fees incurred will also be borne by the customer.